Frequently Asked Questions
General Company & Service Questions
Who is Braen Supply and what do you offer?
Braen Supply is a leading supplier of landscaping, masonry, and construction materials in New Jersey. We offer a wide selection of products including pavers, mulch, stone, gravel, veneer stone, porcelain and pool coping for both homeowners and contractors.
Where is Braen Supply located and do you serve my area?
Braen Supply has locations in Haledon, Randolph, and Wanaque, NJ, and offers delivery throughout New Jersey, eastern Pennsylvania, Connecticut, and parts of New York. Additionally, we offer a mobile showroom that travels to you.
Do you deliver landscaping or masonry materials?
Yes, we offer fast and reliable delivery of bulk landscaping and masonry materials directly to your home or job site across New Jersey and surrounding areas.
How do I place an order with Braen Supply?
You can place an order by visiting one of our locations, calling our customer service team, or submitting an inquiry on our website.
Can I pick up materials in person?
Yes, contractors are welcome to visit our Haledon, Randolph, or Wanaque locations to view products and pick up materials directly. Homeowners are welcome to visit our Wanaque and Randolph locations.
What are your delivery fees and areas you serve in New Jersey and beyond?
Delivery fees vary based on location and material type. We serve New Jersey, Pennsylvania, Connecticut, and New York. Contact us for a custom quote.
How quickly can I get materials delivered after ordering?
Delivery is often available within 2–4 business days depending on location and availability.
Do you offer bulk delivery for landscaping projects?
Yes, we specialize in bulk delivery of mulch, topsoil, decorative gravel, construction aggregate, stone, and other landscaping materials.
What types of payment do you accept?
We accept major credit cards, checks, and cash at our physical locations. There is a 3% service charge on purchases made with a credit card.
Product-Specific FAQs
What types of mulch do you sell and how do I choose the right one?
We offer natural, dyed, hardwood, cedar, and hemlock mulch. The right mulch depends on your landscape’s appearance and functionality needs—our team can help you choose.
Which type of gravel or stone is best for a driveway in New Jersey?
Crushed stone like 3/4″ clean stone or quarry process (QP) is ideal for durable and long-lasting driveways in New Jersey's climate.
What are the benefits of using stone veneer for my home exterior?
Stone veneer offers a natural look of stone for siding, fireplaces, and accent walls.
What is the difference between crushed stone and gravel?
Crushed stone is made from mechanically crushed rock, offering sharp edges and durability, while gravel is naturally rounded and often used for drainage or decorative purposes.
Do you carry natural stone for patios and walkways?
Yes, we offer bluestone, limestone, and other premium natural stones perfect for patios, walkways, and garden paths.
What are the most popular pavers for patios in New Jersey?
Concrete pavers, natural stone flagging, and permeable pavers are popular for patios, offering beauty, durability, and eco-friendliness.
Do you sell materials for outdoor kitchens and fire pits?
Yes, we carry stone, brick, kits, and accessories (like grills and fire pit inserts), custom outdoor kitchens, fire pits, and entertainment areas.
Do you offer native New Jersey plants or stone for sustainable landscaping?
We offer a selection of locally sourced stone and sustainable materials ideal for eco-friendly New Jersey landscaping.
What is the best material for retaining walls?
Concrete blocks and natural stone are excellent choices for strong, attractive retaining walls that last for years.
Can I see samples of your products before ordering?
Yes, we encourage you to visit our indoor/outdoor showroom in Wanaque, NJ or our outdoor showroom in Randolph, NJ to view product samples and speak with our knowledgeable team.
Installation & Project Advice
How much mulch or gravel do I need for my yard?
Use our materials calculator online or speak with our team to estimate how much mulch or gravel you need based on area and depth.
Can Braen Supply help with product selection for a DIY project?
Absolutely. Our team provides expert guidance on selecting the right materials for your project, whether you’re a homeowner or contractor.
What’s the best way to prepare a surface for installing patio pavers?
Clear the area, excavate to the proper depth, lay a base of compacted gravel and sand, and level it before installing pavers. We always recommend consulting a contractor.
Can I install veneer stone myself, or do I need a contractor?
Many veneer stone projects can be DIY-friendly with the right tools and prep, but a contractor is always recommended.
What is the best base material for paver patios or walkways?
A compacted base of quarry process (QP) followed by a layer of bedding sand is the best foundation for paver patios and walkways.
Do you offer guides or support for homeowners doing their own landscaping?
Yes, we provide helpful resources, product guidance, and expert support for DIY landscaping and masonry projects.
Seasonal & Local FAQs
What are the best landscaping materials for New Jersey winters?
Crushed stone, rock salt, and durable mulch are great choices for protecting landscapes during harsh NJ winters.
Do you offer ice melt products in winter?
Yes, Braen Supply carries ice melt and rock salt products during the winter season for safe and effective snow removal.
What materials should I use to prepare my yard for spring in the Northeast?
Refresh your landscape with mulch, topsoil, and compost. Clean stone and edging materials help define beds and paths.
How can I improve my curb appeal with local materials in Morris County or Passaic County?
Use natural stone, pavers, and decorative gravel from local sources to create beautiful, low-maintenance landscapes that boost curb appeal.
Do you offer any eco-friendly or recycled landscaping materials?
Yes, we offer recycled mulch and sustainable stone products perfect for environmentally friendly landscaping projects.
Mobile Showroom
What is the Braen Supply mobile showroom?
The Braen Supply mobile showroom is a traveling design experience that brings our most popular landscaping and masonry materials—like porcelain, stone veneer, pool coping, pool tile, and patio stone—directly to your home or job site. It lets you see and feel materials in person while working with our expert team to choose the best options for your space.
Who is the mobile showroom for?
The mobile showroom is designed for homeowners, contractors, designers, and landscapers working on outdoor projects. It’s perfect for anyone who wants to explore materials up close before starting a landscape, masonry, or outdoor living project.
How can I book an appointment with Braen Supply’s mobile showroom?
You can request a mobile showroom visit by calling our team or filling out the mobile showroom form on our website. A sales representative will follow up to confirm the project details, location, and schedule your visit.
What can I expect during a mobile showroom visit?
Once your appointment is scheduled, our team arrives at your home or job site with a curated selection of materials based on your request. We’ll walk you through options, offer expert design advice, and help you compare textures, colors, and styles, so you can make confident decisions from the comfort of your own property.
What products are included in the mobile showroom?
The mobile showroom includes samples of our best-selling materials, such as patio stone, veneer stone, porcelain, pool coping, and pool tiles, so you can visualize how they’ll look in your outdoor space.
Can I customize the materials shown during my visit?
Yes! When requesting a visit, you can specify the type of project you’re planning—such as a patio, pool surround, fire pit, or outdoor kitchen. Let us know your preferred materials and color scheme, and we’ll tailor the mobile showroom to your needs.
Is there a fee to use the mobile showroom service?
Mobile showroom visits are complimentary for qualified customers and locations within our standard service area. Contact us to check availability and details for your specific location or project.
What areas does the mobile showroom service?
The mobile showroom serves customers throughout New Jersey and parts of eastern Pennsylvania, Connecticut, and southern New York. Availability may vary based on your location—please contact us to confirm service in your area.
Can I combine a mobile showroom visit with design services?
Yes! You’re welcome to combine your visit with our design services. Our team is more than happy to provide expert guidance tailored to your space and talk through layout ideas, color options, and product recommendations during your visit.
Do you bring contractor recommendations?
Yes! Along with helping you choose the right materials, we’re happy to provide trusted contractor recommendations. Over the years we’ve built relationships with experienced professionals in the area, and we’re glad to point you toward contractors who know our products well and have a solid reputation for quality work.